FAQs

When can I expect my order to ship?

Please allow at least one week before your order will ship! I am only able to make one trip a week to the post office.

My item arrived broken or damaged, what can I do?

When packaging orders, I make sure each item is safe, secure, and protected.  With that being said, I am not in control of how packages are handled during transit, and I cannot issue a refund for the item(s) damaged.

My clothing items don't fit. What can I do?

With the clothing items being hand-made, I'm unable to replace or refund items if they don't fit. I provide sizing charts to ensure the item will fit you, so please make sure to refer to these charts before purchasing your item(s).

I ordered a custom! How long can I expect before it's finished?

Please, allow at least 2-8 weeks for your item to be finished! Some custom orders take longer than others, so check the product description for a more narrowed down time frame! Feel free to contact me to check the status of your order, but please be patient with me! 

Email me with any questions, comments or concerns at gardenofgaia111@gmail.com!